QUALITY Raw Pet Food & NATURAL Health Products Delivered Daily – Save 5% on Repeat Orders

DELIVERY & COLLECTION

Delivery &
Collection

Delivery

Note: We deliver between 9am and 7pm any day of the week. You will be contacted to confirm a possible time for delivery. This is what sets us apart, now you can select the day to receive your pet’s favourite raw meals.

Therefore, your order is not necessarily paired with other orders for the same day and time. We have made your pet food delivery our priority. Please refer to the Delivery map for fees.

Delivery requests outside the standard delivery zone can be requested via email to orders@purepalatepets.co.za for delivery quotation and arrangements.

Collections

Collections are possible any day of the week, including Public Holidays between 7am and 7pm by prior arrangement. Please arrange by sending WhatsApp to 0710550735

Loyalty

Recurring Orders: 

Subscribe and save up to 5% on Recurring orders. Just click on the Repeat Orders button and complete your details

  • Order Placement: Recurring Orders may be placed by sending an email to orders@purepalatepets.co.za or by sending a Whatsap to 0710550735 and paid for via EFT before or on Delivery Date.
  • Order Timing: Orders must be delivered within the current delivery cycle to qualify for the discount. For example, if you have a 3-week rotation, your order must be delivered within 3 weeks of the original date. For a 4-6 week rotation, it must be within 4-6 weeks. 

Cancellations

Coupon allocation

  • Buy a test meal for a friend’s pet by allocating a coupon/voucher (valid 30 days)
  • Receive a once off discounted Coupon for a new customer referral (becomes active after 3 purchases from referral)
  • Please send mail to orders@purepalatepets.co.za to arrange